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Visiting Wayside

Wayside understands how important visits from family, friends, children and other loved ones are during treatment. During COVID-19 pandemic we have found alternate ways for you to connect.

Visitation During COVID-19

Effective April 2021, Wayside Recovery Center Residential Programs will implement an outdoor visiting policy in compliance with Minnesota Department of Health (MDH) guidelines. Please call our residential treatment facilities for more information at (651) 242-5555.

Wayside reserves the right to cancel a visit for any circumstances that post a risk of transmitting COVID-19.

Before you arrive

The individual you are visiting should confirm a visiting time with you before you arrive. Please bring your own mask and chair to the visit. Masks will be required at all times, including for children ages 2 and older.

Please pre-screen for COVID-19 symptoms prior to arrival. We will also perform a temperature check and screening. If you answer ‘yes’ to any of the following screening questions, do not visit:

  • Feel feverish or have a fever greater than 100.0?
  • Have a new cough?
  • Feel short of breath or having trouble breathing?
  • Have chills?
  • Have repeated shaking with chills?
  • Have muscle pain?
  • Have a headache?
  • Have a sore throat?
  • Have new loss of taste or smell?
  • Been in contact with someone who has tested positive for, has symptoms of or is being evaluated for COVID-19?

Please refrain from the use of alcohol, drugs or other mood-altering substances prior to visiting. If you are over the age of 18, have a valid photo ID when you arrive. Visitors under the age of 18 must be accompanied by an adult.

You may drop items off for your loved ones during visiting times. These items should be given to staff at check-in. All food and beverage items should be sealed in original packaging. Home-baked items and fast food are not allowed.

Arriving for your visit

Please sign in upon arrival and be prepared to show a photo ID and provide contact information. If you are not on an approved visitor list, you will be turned away. You will be given a visitor ID badge, which should be worn at all times.

Cell phones and personal belongings will not be allowed during visits —please leave these items in your vehicle. Food and drink are not allowed in the visiting space.

During your visit

You must maintain a social distance of at least 6 feet from your visitors. You will be asked to stay within your assigned visiting area on the grounds. Visitors under age 18 years must be in the control of adults who bring them and must also comply with social distancing requirements.

Clients and visitors may hug briefly at arrival and departure. For the remainder of the visit, social distancing must be observed.

Per MDH and in consultation with the American Association for Pediatrics, mothers will be allowed to hold, feed and breastfeed visiting infants who are under the age of 12 months and non-mobile. The infant’s caregiver must complete the COVID-19 screening and not display any symptoms.

Visitors will not be allowed to enter the Wayside building under any circumstances. A restroom will not be available on-site for visitors.

Staff will maintain visual observation but provide as much distance as necessary to allow for the privacy of your visit conversation.

Weather Concerns & Denial of Visitation

Visits will only occur on days where there are no weather warnings that would put either you or your loved ones at risk. You can contact Wayside prior to visit to check on any weather-related cancellations.

Wayside reserves the right to cancel or end a visit for violation of any visitation requirements, including but not limited to:

  • Circumstances that post a risk of transmitting COVID-19 to the facility because the resident or visitor does not comply with infection control guidance
  • The resident or visitor is at risk of abuse/harm
  • The visit is not on the approved visiting list for that day

Visiting Hours

Women’s Residential Treatment Center 
Thursday: 6:00 – 7:00 pm
Saturday: 9:00 – 11:00 am 

Family Residential Treatment Center 
5:15 – 6:15 pm

1:00 – 2:00 pm
2:15 – 3:15 pm
3:30 – 4:30 pm 


Women’s Treatment Center

3705 Park Center Blvd
St. Louis Park, MN 55416
(942) 405-7631

Family Treatment Center

2120 Clinton Ave S
Minneapolis, MN 55404
(612) 871-0099